Privacy Policy

Information we collect

We collect information you provide directly — such as when you request a quote, schedule service, or contact us — including your name, contact information, address, and details about your HVAC equipment or service request. We also collect basic technical information (like browser type and pages visited) when you use this website.

How we use information

We use your information to provide service quotes, schedule and complete work, communicate with you about your account and service, send service reminders, and respond to questions. We do not sell your personal information.

Sharing

We share information only with service providers who support our operations (e.g., financing partners when you apply, parts suppliers when ordering equipment), and as required by law. We require these partners to protect your information and use it only for the purposes we authorize.

Data retention

We retain customer records for as long as needed to provide service, fulfill warranty obligations, and comply with legal requirements. You may request deletion of your information by contacting us — subject to legal retention requirements.

Your rights

You have the right to access, correct, or delete your personal information, and to opt out of marketing communications at any time. To exercise these rights, contact us using the information below.

Cookies

This site uses essential cookies for site functionality and may use analytics cookies to understand how visitors use our pages. You can disable cookies in your browser settings.

Contact

Questions about this policy or your information? Contact us at bergeronmechanical2020@gmail.com or 613-504-2407.